Thank you for choosing WAOOBAZAR for your online shopping needs. Below is our shipping policy to ensure a seamless and transparent experience for our valued customers.
1. Shipping Methods and Timeframes: We offer a standard shipping method for all orders, aiming to deliver within 3-5 business days from the date of order confirmation. Please note that this timeframe may vary based on factors such as product availability and shipping destination.
2. Shipping Costs: A flat-rate shipping fee of RS 150 will be applied to all orders. This fee helps us cover the costs associated with packaging, handling, and efficient delivery services.
3. Shipping Regions: Currently, we offer shipping services within Pakistan.
4. Order Processing: Orders are processed promptly upon receipt of payment. Please allow for processing time before your order is shipped. During peak seasons or holidays, there may be slight delays, and we appreciate your understanding.
5. Tracking Information: Once your order has been shipped, you will receive an email confirmation with tracking information. You can use this information to track the status and expected delivery date of your package.
6. Shipping Partners: We work with reputable shipping carriers to ensure the reliable and timely delivery of your orders. Our shipping partners include Poxtex, Leopards, and Swyft.
7. Lost or Damaged Items: In the rare event that your order is lost or damaged during transit, please contact our customer support team.
8. Customs and Duties (for international shipping): As of now, we only ship within Pakistan. Customers are not responsible for any customs duties, taxes, or import fees that may apply.
9. Returns and Exchanges: For information on returns and exchanges, please refer to our return/exchange policy. Note that shipping charges are non-refundable unless the return is due to an error on our part.
10. Contact Information: If you have any questions or concerns regarding your shipment, please feel free to contact our customer support team